Privacy policy

Welcome to mexamarts (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

By using mexamarts, you agree to the practices described in this Privacy Policy.


1. Information We Collect

a. Personal Information

We may collect:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Payment-related information (processed securely via third-party gateways)

b. Account & Usage Information

  • Login details

  • Order history

  • Browsing behavior on our website

  • Device and IP address

c. Vendor Information

For vendors, we may collect:

  • Business name

  • Contact details

  • Bank/payment information

  • Business documents


2. How We Use Your Information

We use your information to:

  • Process orders and payments

  • Deliver products and services

  • Connect users with vendors, restaurants, couriers, and service providers

  • Improve website performance and user experience

  • Communicate order updates, offers, and support messages

  • Prevent fraud and ensure platform security


3. Sharing of Information

We may share information with:

  • Vendors and service providers (restaurants, couriers, car rental providers)

  • Payment gateways and banks

  • Law enforcement authorities if required by law

We do not sell your personal data to third parties.


4. Cookies & Tracking

mexamarts uses cookies to:

  • Improve site functionality

  • Remember user preferences

  • Analyze traffic and performance

You can disable cookies through your browser settings, but some features may not work properly.


5. Payment Security

  • Payments are handled by secure third-party payment gateways.

  • mexamarts does not store sensitive card or banking details on its servers.


6. Data Protection & Security

We implement reasonable technical and organizational measures to protect your data. However, no online platform is 100% secure.


7. User Rights

You have the right to:

  • Access your personal data

  • Update or correct information

  • Request account deletion (subject to legal requirements)

Requests can be made by contacting us.


8. Third-Party Links

Our website may contain links to third-party websites. mexamarts is not responsible for the privacy practices of those websites.


9. Children’s Privacy

mexamarts does not knowingly collect information from users under the age of 18.


10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Continued use of mexamarts means you accept the updated policy.


11. Governing Law

This Privacy Policy is governed by the laws of Pakistan.


12. Contact Us

For privacy-related questions, contact us at:
Email: [mexamartsinfo@gmail.com]
Phone: [+923145081121]